Skip to main content
 

Customer Operations


Our Customer Operations team stands ready to serve shippers on our short line railroad operations across the country. Please contact us if you have questions about shipment rates, interchange ETAs, service, shipment tracking/tracing, or invoice questions. 

RVP Portal Login

 

Customer Success Stories


Hurricane Irma struck the Florida Coast on September 10 before degrading into a remnant low over Alabama and subsequently dissipating on September 13 over Missouri. During that time, large amounts of rain fell across the state of Georgia as well. In Jesup, severe flooding caused a culvert to fail at the primary rail interchange at Rayonier Advanced Material which is served by R. J. Corman Switching Company. Eighty-five percent of the mill’s revenue flows through this interchange point, and the customer was concerned about delayed rail cars and shipments.
For nine years, R. J. Corman Railroad Company served the J.M. Smucker jelly plant on their Tennessee Terminal, but the plant slowly began to decrease the production of its fruit spreads. Smucker’s announced in 2010 the plan to close the jelly plant in Memphis, Tennessee by the summer of 2013, and instead, was going to invest more into the facility in Orrville, Ohio, where the company is based. However, in early 2013, Smucker’s representatives from Ohio contacted R. J. Corman to gain insight on a potential peanut butter plant site. Immediately we showed them the rail line that was serving the jelly plant in Memphis, Tennessee.

Contact Customer Operations


CAPTCHA

Call Customer Operations: 1-859-881-2540

Phone Tree Options

Press the number for the region and then the number for the railroad.

1. Northeast Region

  1. OHRY - Owego & Harford Railroad
  2. LS - Luzerne & Susquehanna Railway
  3. RJCN - R. J. Corman Allentown Lines
  4. LRWY - Lehigh Railway
  5. RJCP - R. J. Corman Pennsylvania Lines
  6. RJCL - R. J. Corman Cleveland Lines
  7. RJCW - R. J. Corman Western Ohio Lines

2. Southeast Region

  1. RJCS - R. J. Corman Carolina Lines
  2. RJCV - R. J. Corman West Virginia Lines
  3. RFCC - Raleigh & Fayetteville Railroad
  4. RJAL - R. J. Corman Childersburg Lines

3. Central Region

  1. RJCR - R. J. Corman Bardstown Lines
  2. RJCC - R. J. Corman Central Kentucky Lines
  3. KXCG - Knoxville & Cumberland Gap Railroad
  4. RJCK - R. J. Corman Tennessee Terminal Lines
  5. NERR/NWR - Nashville & Eastern and Nashville & Western Railroads
  6. RJCM - R. J. Corman Memphis Lines

4. Southwest Region

  1. RJCD - R. J. Corman Texas Lines