Customer Operations
Our Customer Operations team stands ready to serve shippers on our short line railroad operations across the country. Please contact us if you have questions about shipment rates, interchange ETAs, service, shipment tracking/tracing, or invoice questions.
Resources
Looking to access RVP (RailConnect)? New and existing users can get access here!
Need help with RVP?
Access training documents and videos here.
Access training documents and videos here.
More tools are Coming Soon. For now, use the form below to contact the Customer Operations team.
Contact Customer Operations
Call Customer Operations: 1-859-881-2540
Phone Tree Options
Press the number for the region and then the number for the railroad.
1. Northeast Region
- OHRY - Owego & Harford Railroad
- LS - Luzerne & Susquehanna Railway
- RJCN - R. J. Corman Allentown Lines
- LRWY - Lehigh Railway
- RJCP - R. J. Corman Pennsylvania Lines
- RJCL - R. J. Corman Cleveland Lines
- RJCW - R. J. Corman Western Ohio Lines
2. Southeast Region
- RJCS - R. J. Corman Carolina Lines
- RJCV - R. J. Corman West Virginia Lines
- RFCC - Raleigh & Fayetteville Railroad
- RJAL - R. J. Corman Childersburg Lines
3. Central Region
- RJCR - R. J. Corman Bardstown Lines
- RJCC - R. J. Corman Central Kentucky Lines
- KXCG - Knoxville & Cumberland Gap Railroad
- RJCK - R. J. Corman Tennessee Terminal Lines
- NERR/NWR - Nashville & Eastern and Nashville & Western Railroads
- RJCM - R. J. Corman Memphis Lines
4. Southwest Region
- RJCD - R. J. Corman Texas Lines
Customer Success Stories
While serving multiple functions, the R. J. Corman Memphis Line is a vital conduit for farm product shipping. This short line railroad has experienced a fantastic season for grain transport this year. The volume of grain received has led to an overall record-setting year.
For nine years, R. J. Corman Railroad Company served the J.M. Smucker jelly plant on their Tennessee Terminal, but the plant slowly began to decrease the production of its fruit spreads. Smucker’s announced in 2010 the plan to close the jelly plant in Memphis, Tennessee by the summer of 2013, and instead, was going to invest more into the facility in Orrville, Ohio, where the company is based. However, in early 2013, Smucker’s representatives from Ohio contacted R. J. Corman to gain insight on a potential peanut butter plant site. Immediately we showed them the rail line that was serving the jelly plant in Memphis, Tennessee.