Customer Operations
Our Customer Operations team stands ready to serve shippers on our short line railroad operations across the country. Please contact us if you have questions about shipment rates, interchange ETAs, service, shipment tracking/tracing, or invoice questions.
Resources
Looking to access RVP (RailConnect)? New and existing users can get access here!
Need help with RVP?
Access training documents and videos here.
Access training documents and videos here.
More tools are Coming Soon. For now, use the form below to contact the Customer Operations team.
Contact Customer Operations
Call Customer Operations: 1-859-881-2540
Phone Tree Options
Press the number for the region and then the number for the railroad.
1. Northeast Region
- OHRY - Owego & Harford Railroad
- LS - Luzerne & Susquehanna Railway
- RJCN - R. J. Corman Allentown Lines
- LRWY - Lehigh Railway
- RJCP - R. J. Corman Pennsylvania Lines
- RJCL - R. J. Corman Cleveland Lines
- RJCW - R. J. Corman Western Ohio Lines
2. Southeast Region
- RJCS - R. J. Corman Carolina Lines
- RJCV - R. J. Corman West Virginia Lines
- RFCC - Raleigh & Fayetteville Railroad
- RJAL - R. J. Corman Childersburg Lines
3. Central Region
- RJCR - R. J. Corman Bardstown Lines
- RJCC - R. J. Corman Central Kentucky Lines
- KXCG - Knoxville & Cumberland Gap Railroad
- RJCK - R. J. Corman Tennessee Terminal Lines
- NERR/NWR - Nashville & Eastern and Nashville & Western Railroads
- RJCM - R. J. Corman Memphis Lines
4. Southwest Region
- RJCD - R. J. Corman Texas Lines
Customer Success Stories
Hankook Tire built their first manufacturing facility in the United States in Clarksville, Tennessee. The company has 8 locations worldwide, but decided when they built the Tennessee facility to start receiving their material by rail for the first time. R. J. Corman Railroad Company began construction on a rail spur in March of 2015, building track on the inside of the facility and out to their Memphis Line.
In the beginning months of 2015, discussions began between The Andersons Ethanol Group and R. J. Corman Railroad Company about the ability to handle and transport ethanol units in Greenville, Ohio. The Andersons Ethanol Group’s investment in ethanol comes from their core business, which is grain. It is most commonly transported by rail from industrial facilities to the marketplace.